OurSupport
Tsolnetworks Connect Europe, SA
No ratings yetProductivityAges 4+
Screenshots
About this app
OurSupport is your go-to IT support platform, connecting customers with skilled engineers for fast, efficient resolutions to technical issues - at home, work, or remotely. For customers: • Ticket logging & management: create and track support tickets with detailed issue descriptions. • Self-help AI chat: resolve common IT issues instantly in the app, no waiting required. • Real-time collaboration: in-app messaging and file sharing to send screens, logs, or documents. • Voice calling: jump into a direct call from any active ticket for urgent problems where text isn't enough. • Transparent workflow: control costs with clear pricing and live progress updates. • Onsite or remote: get help wherever you are, with local technicians ready to assist. • Subscriptions: unlimited IT support across up to 5 devices on one plan - ideal for households and teams. For IT professionals: • Earn on your terms: accept jobs, set your availability, and get paid for onsite and remote work. • Brokers: invite engineers, set their rates, and earn commission on every job. Designed for time-sensitive IT needs, OurSupport enables quicker resolutions through real-time interaction. Download now for reliable tech help at your fingertips!
What's new
Version 5.8.3(182) · Oct 30, 2026
Close tickets faster, with a little help from AI! Bundled in this build: - AI closing summaries: IT technicians can now generate a draft closing comment from the ticket's comments. Check it, edit it and close. - We've improved signing up as an IT technician. - Bug fixes and performance improvements to make things even smoother. Get instant IT support at home or work with one click!
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