TernioSwitch

TernioSwitch is a mobile app for agents and supervisors using the NICE CXone contact center platform. Stay connected, manage customer interactions, and handle calls from anywhere through a simple and intuitive mobile experience. Features: * Access essential contact center tools from your mobile device * Manage your availability and agent status in real time * Handle inbound and outbound customer interactions * Make and receive calls using Integrated Softphone or External Phone options * Seamless integration with NICE CXone * Secure and reliable performance across supported devices TernioSwitch helps contact center teams stay connected and productive—wherever work takes them.