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About this app
phon8 is a calling and customer-communications workspace for existing ServiceM8 businesses. Use the connected workspace to place and answer calls while phon8 is open, find customer and job context, review call history and available recordings or transcripts, and manage supported messages. Business settings can configure an AI receptionist and call follow-up. On iPhone, incoming calls can show an iOS notification with Answer, Send to AI and Decline actions while phon8 is open and notification permission is enabled. Sending a call to AI requires an AI receptionist configured for that number. Calls do not alert in the background or when the app is closed; phon8 does not use CallKit or VoIP push calling. Choose “Log in to demo” at sign-in to explore a sample workspace. Demo interactions use synthetic data and do not contact customers or connected service providers. Live use requires an existing business account and configured communication services. Provider charges may apply.
