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Ruud

Rheem Manufacturing Company

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About this app

We’ve redesigned Ruud for Contractors to offer the industry’s most powerful, intuitive, and easy-to-use app. Whether you’re on a residential service call or installing 40 units at a major site, the free Ruud Contractor app’s Bluetooth® capability – paired with an enabled HVAC system -- makes set-up and troubleshooting simpler than ever. With Ruud for Contractors and eligible air systems, you can easily: Install - Set up systems quickly and easily with the new Bluetooth® setup - Monitor operating parameters from your phone while charging outdoor units - Verify system setup with access to system operating status - Quickly check for alarms Service - Diagnose active alarms and alarm history - Check system operating status - Easy step-by-step parts replacement and system setup The Ruud for Contractors app also offers powerful support for all of our air and water products, with a new Product Technical Support design that is easier to use and more accurate than ever: - Access installation instructions - Search parts lists - Download manuals - View tech sheets - Research consumer literature Track Warranty information - Scan and confirm model and ownership details - Check warranty status and share HVAC systems warranty certificate Locate - Look up retailers - Look up distributors Research - Find up-to-date rebate information - Research financing options - Offer extended warranty - Confirm AHRI information and certification for HVAC systems

What's new

Version 3.28 · Nov 3, 2026

Contractor App 3.28 focuses on HTPG UI enhancements, warranty lookup and registration, service and repair flow polish, Bluetooth and equipment setup, thermostat and catalog integrations, and overall stability and UX parity. The release includes a mix of new capabilities, targeted improvements, and bug fixes across iOS and Android, with particular emphasis on validation behavior, repair and setup flows, lookup consistency, firmware and product update experiences, and cross-platform UI alignment.

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