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SendSquared

SendSquared

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About this app

SendSquared is the AI CRM for hospitality. Vacation rental managers, resorts and hotels use it to turn every guest conversation into a relationship, and every relationship into direct bookings. This app puts your SendSquared workspace in your pocket. ONE INBOX FOR EVERY GUEST CHANNEL • SMS, email, WhatsApp, Airbnb and calls in one conversation timeline • Reply from your business numbers, never your personal phone • Quick reply templates and full message history for context • Assign conversations to teammates and mark them complete • See when SendSquared AI agents are handling a guest, and step in at any time KNOW EVERY GUEST • Guest and owner profiles connected to your property management system • Reservation details, upcoming and past stays, revenue, tags and notes • Share digital guidebooks and house rules • Call, text or email a guest with one tap from their profile CALLS AND VOICEMAIL • Click-to-call from any contact or reservation on your business lines • Call recording, call transfer and call dispositions • Voicemail with playback and transcription • Pairs with SendSquared AI Voice for 24/7 coverage and warm transfer to your team LEADS AND FOLLOW-UP • Track leads through your pipeline with value, travel dates and party size • Tasks with priorities, due dates and owners so nothing slips • Notifications for new messages, assigned tasks and voicemails BUILT FOR HOSPITALITY TEAMS • Vacation rentals, resorts and hotels, from one property to multi-property operators • Integrates with PMS platforms including Barefoot, Streamline, Guesty, Escapia, RDP, Cloudbeds, Hostaway, StayNTouch, Visual One and Oracle OPERA • Owner tools for managers who work with homeowners The app requires a SendSquared account. Visit sendsquared.com to learn more or book a demo.

What's new

Version 1.2.262 · Oct 22, 2026

-Multi-factor sign-in -Conversation assign to me, brand assignment and new inbox filters -AI pause and resume controls -Leads and notes tabs in conversations -@mentions and typing indicators -Call and voicemail transcriptions -WhatsApp reactions and Airbnb thread details -Other misc. bugs

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