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About this app
WaaZ brings your AI workforce to mobile—so you can monitor performance, manage conversations, and stay on top of cases wherever you are. WaaZ helps businesses run AI employees that handle customer conversations across channels, escalate to humans when needed, and keep work organized in one place. This app is for signed-in workspace members with an existing WaaZ account (create a workspace at manage.waaz.ai). WHAT YOU CAN DO • Home dashboard - See conversation volume, cases, escalations, AI credits, channel activity, and AI employee status at a glance. • Conversations - Review chats across WhatsApp, Telegram, email, and more. Reply, pause or take over from AI, and manage or resolve escalations. • Cases - Review open cases, open details, and follow linked conversation context. • AI Employees - Browse your AI employees and view overview details and status. Sign in with your WaaZ email and password to access your workspace securely.
