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NEKOM

NEKOM Customer Care GmbH

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About this app

NEKOM – The Omnichannel Operating System Are you losing hours every day due to manual processes, messy data, or disconnected systems? With NEKOM, you manage your entire eCommerce business from one central platform – efficiently, transparently, and built to scale. What you achieve with NEKOM: Save hours every day in your operations Reduce errors & returns with clean, structured data Increase revenue through streamlined processes Key features: Centralized order & fulfillment management Real-time insights into your most important business metrics Integrated CRM for customer management Manage multiple shops & locations in one place Omnichannel management for Shopify & Shopware Who is NEKOM for? Built for growing eCommerce businesses that: Use Shopify or Shopware Handle a high volume of daily orders Want to scale their operations efficiently

What's new

Version 3.141.0 · Nov 10, 2026

What’s new in version 3.141.0: • Enhanced AI Assistant: Where enabled, review and confirm invoice address corrections and email documents after checking the recipient. • With knowledge integration configured, find documented solutions and relevant handbook pages directly through the Assistant. • Improved stocktaking with additional checks when saving counted quantities and completing a count. • Further usability improvements and bug fixes. Feature availability depends on your permissions and configured integrations.

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