PBA Flex

IMPORTANT PASSWORD SETUP INFORMATION For added security PBA Flex Claims doesn't use your PBA Benefits Portal username and password. To setup your mobile password: · Log into your PBA benefits portal account or create a new account. · On the home page click “View FSA / HRA / HSA”. · Once your flex portal home page has loaded hover over your name at the top of the screen and write down your Consumer Communication ID. · Log out of both the flex portal and the benefits portal. · Install the app and launch it on your mobile device. · Type your Consumer Communication ID (or member ID number from your PBA ID card) into the username field. · Type your mobile validation code (first initial, last 4 digits of SSN, and 2 letter abbreviation for the state you live in) in the password field. This contains no spaces and is all lower case. · Follow the steps to set up your final mobile password and 4-digit code. If you need assistance with this app please contact PBA Mobile Support by phone or email at (630) 655-3755 or mobilesupport@pbaclaims.com. You can also view our “Getting Started with PBA Flex Claims” video at: https://youtu.be/5BxF0sR3Xrg?si=y7ajpCnaBEJKfwRJ FEATURES AND TOOLS * View your account balances and details 24/7 * Submit claims * Submit receipts * View account activity. * View charts summarizing accounts * No sensitive account information is ever stored on your mobile device * View, contribute and distribute HSA transactions * Pay bills from any account and add a payee * Using the Dashboard, enter medical expense information and supporting documentation * Retrieve your forgotten username/password * Report a debit card as lost or stolen Powered by WEX Health®